Frequently

Asked

Questions

Are you looking collaborative partners?

Yes, we are always searching for new opportunities to extend our Lacey Collar links. Current collaborative partner is Abi Ramsden Photography (www.abiramsdenphotography.my.canva.site)

What are the size guides for the items you sell?

Please refer to the product descriptions for specific sizing guides. As our items come from different suppliers, they can vary, even if they are in the same category. If you are unsure, please contact us for further information.

Will you restock the custom embroidered items?

Absolutely! I hold a release day every 4-6weeks with a limited number of slots to ensure I can keep up with orders in the timeframe provided. I will advertise the release dates on my website and social media account as soon as they have been decided, but don’t worry, you will be given plenty of time to save the date.

Are you looking for any collaborations or brand reps?

Yes, I advertise for brand reps at least 3 times per year to ensure a wide range of customers have the opportunity to apply. If you would like to enquire about a collaboration with our brand please contact us via email.

I need an item quicker than the turnaround time, is this possible?

I stock a limited amount of sizes and styles that are available for immediate shipping. If you require something by a certain date please contact us prior to ordering, otherwise the turnaround times stated will apply.

I have an embroidery idea that’s not listed on your site, so you make custom orders?

I love making ‘one off’ pieces. Please get in touch so we can discuss details.

What colours would you recommend for the embroidered items?

Colour combinations are personal choice. I have lots of different example combinations in my photos and on my instagram page to give you some inspiration. Colour options can be found under each embroidery listing.

What font do you use?

Each item is handwritten, therefore you will have the comfort in knowing your item is totally unique.

I would love to add a little embellishment on my item, is this possible?

Please message me to discuss additional embellishments prior to ordering. Daisys, wildflowers and other small embellishments may possible to add in.